Andre Balazs — American Businessman born on January 31, 1957,

André Tomes Balazs is the President and CEO of André Balazs Properties that includes a portfolio of hotels across the United States and residences in New York, especially in New York City... (wikipedia)

I don't think it ever does any harm in any business to feel that there is someone there who cares about it. If you look at any business, fashion being the most obvious, the aura, or the reality of the designer, is part of what creates it. It's true in luxury goods stores and in good food stores. It leaves a palpable sense that someone cares.
One of the few luxuries left is travel. And the aspect of travel that is luxurious is not the movement, but the being there.
All good hotels tend to lead people to do things they wouldn't necessarily do at home.
I think it's fair to say more adultery goes on in hotels than any other place in the world.
Bathtubs, pools, water - to me, it's a very essential part of being grounded and sensual and feeling yourself.