When a veteran 911 operator takes a life-altering call from a teenage girl who has just been abducted, she realizes that she must confront a killer from her past in order to save the girl's life.

[last lines]
Michael Foster: You're an operator. You can't do this!
Jordan Turner: It's already done!
Casey Welson: Mom. Mom, you were always the perfect mother. You gave me everything that I ever wanted. And I love you. I love you so much. And I'm really sorry. Please don't ever forget me.
Brooke: A lot of times you don't know how it ends. When your units get to a scene you sign off and they take over. But, you don't know. Did they make an arrest, shoot the bad guy, did the PR live, did she die...
[repeated line]
Michael Foster: It's already done!
Jordan Turner: And don't make promises... cause you know you can't keep'em.
Jordan Turner: Wave it, wave it, wave it!
Officer Paul Phillips: Double check, quadruple check, triple check. He does not get through this point, alright?
Jordan Turner: Casey, what's happening?