We target people who understand that relationships are the lifeline of a small company.
The orbs create feedback loops that can influence either personal of employee behavior.
I think one of the most important attributes is perseverance.
Most of us feel overburdened by information, although I would say the overloaded feeling comes more from coordinating all of the information and responding to it.
It is hard to check five email inboxes, three voice mail systems, or five blogs that you are tracking.