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Two assistant managers of a corporate grocery store vie for a coveted promotion.
[Richard explains to the board of directors the sign that cited the deli clerk as employee of the month for "cutting the cheese."] Richard: 'Cutting the cheese' simply means 'cutting the actual cheese'. It doesn't have a double-thing? So I just missed it. Because in Canada, it's 'cracking'. Mitch: The expression. Richard: It's 'cracking', in Canada, yeah. We crack the cheese. [Long pause between Richard and the board of directors] Richard: Cracking it? Cracking the cheese? So I simply, really believed that Rogelio had been given an inter-deli award... for cutting the actual cheese. I'm sorry. [Another long pause as a board member writes Richard's comments] Richard: I simply believed Rogelio had been given an inter-deli award... Mitch: I heard you the first time.
Person in bar: Hey, got a light?
Richard: [to Donnie Wahls] Hey, good luck... because you're gonna' need it.
Hardy: Hey, Mr. Wehlner. Richard: Hey, Hardy. How are you doing? Hardy: I'm doing good. Richard: What did you do last night? Hardy: I went to the movies with my sister. Richard: You did? Hardy: Yeah. Richard: That sounds awesome. Hardy: Guess what? Richard: What? Hardy: I'm growing a mustache. Richard: All right. That's cool. [offers a handshake] Richard: Hey, Hardy, you're doing a great job at the store here. Hardy: Thanks. Richard: Keep it up. [as Hardy walks away, Richard feels his right hand after shaking it with Hardy and gives an uneasy look on his face. Doug sees this and approaches him] Doug Stauber: What's going on? Richard: Oh, nothing. Just... Hardy. It just gets sad, sometimes. Do you know why Hardy's hand is powdered? Doug Stauber: Why? Richard: These retarded guys... masturbate so much that they rub the skin off their penises. They don't know better, and that they have a hard time not jerking off. [Mitch and the board of directors appear behind Richard] Richard: Hey! [Richard walks away as Mitch approaches Doug. He watches the conversation from a distance] Mitch: Was he talking about jerking off in the store?
[Following the incident where Doug sprays mace at a gang member, he gives his apology speech to the community] Doug Stauber: We understand that the young men involved in the incident are not good examples of the community, but are troublemakers, who there are a lot of everywhere in this day. The incident was unfortunate for both parties, but we won't let a few bad apples spoil the batch. You can be sure of that. Thank you for coming.
Richard: You hear that guy? 'Where'd you get this fucker?' Maybe I don't belong here. Maybe he's right. Lori Wehlner: You, you just... you said, 'blapples', hon. It was weird.
Doug Stauber: I guess it was me enjoying a rainbow cone to celebrate Richard's racial slur. But I had a feeling he was starting to crack. A couple more little things. He might just fall apart. 'Black apples'? What an a-hole.
[after giving his apology speech at a community center following his incident with a gang at the supermarket, Doug meets with Richard, the board of directors and the community leaders] First Community Leader: I think everybody is feeling pretty good about it. Richard: Yeah. First Community Leader: It's isolated. Richard: Oh yeah, it's a one-time thing. First Community Leader: What's that? Richard: I agree, it's isolated. I think it was just some 'black apples'. We won't be seeing that happen again. [Long pause between everyone] First Community Leader: Black apples. Richard: What's that? First Community Leader: You said, 'black apples'? [Another long pause] Richard: I said bad ones...? First Community Leader: The fuck you said bad. Richard: Bad apples? First Community Leader: You said black. Richard: I'm sorry if there's some confusion. Maybe in the confusion, I... Mitch: Hey, come on. It's been a long day. That was a slip. First Community Leader: This is a lot of shit. Richard: You are not a black apple to me. I said, that possibly, there was one black one in the batch, not you. And I didn't mean to say black. I meant 'back'... 'blatch', blah... 'blapples'. [Long pause between everyone] First Community Leader: Where'd you get this fucker? [the community leaders walk away as Mitch follows them] Mitch: Let's catch up outside. I'll hit you with some gift certificates.
Richard: We're all just out here trying to get some food... sometimes, we bump into each other.
Jen Stauber: Goodbye banjo-fuckers!
[Richard struggles to assemble a ship in a bottle while his motivational tape plays in the background] Motivational Speaker: Have you ever seen an eagle blow his top? Do your best to keep your cool. Richard: Stay loose... [the ship tips over when Richard places his tweezers near it] Richard: Fuck! Motivational Speaker: Every life has its frustrations, but be careful not to let them get the best of you in front of your family. Instead of curses, find a more family-friendly way to express life's frustrations. [Richard drops his tweezers inside the bottle, causing him to get up in anger] Richard: Fuck you! Ship fuck! Asshole ship! Seven seas fucker! Jolly fucker! Lori Wehlner: For Christ's sake... Richard: No one can do that! It's impossible! Not even a guy with tiny hands! Not even a guy with a child's hands! Fuck that!
[During the motivational retreat, the employees form a circle around the retreat leader. They are instructed to place paper bags over their heads] Retreat Leader: I want you to take off one thing that you don't need... quickly! Come on. [Everyone takes off their paper bags, except Richard, who removes his watch. They all stare at Richard, who still has his paper bag over his head] Retreat Leader: Let's take something else off that you really don't need... right away! [Richard takes off his shoes as some of the employees begin to laugh] Retreat Leader: Something else you don't need, let's make it happen. Come on! [Richard removes his belt while the employees continue to laugh] Retreat Leader: Something else you don't need. Come on, let's go. Something completely unnecessary. [Richard turns to his right] Richard: Doug, can we take our sack off? Doug Stauber: What? [Everyone bursts in laughter] Richard: Did you take your sack off? Doug Stauber: I can't really hear you. Retreat Leader: If you could take off one more thing you simply do not need. Do it! Richard: [whispers] Fuck! [Richard removes his shirt, revealing a tattoo of the band KISS on his chest, to the delight of everyone else] Retreat Leader: Okay, uhhh... all right, everybody that still has a bag on top of their heads, scream, 'My concentration skills need improvement.' One, two, three. Richard: My concentration skills need improvement! [Everyone bursts into laughter]