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Gregory Wasson —
American
Businessman
Gregory David Wasson is an American business executive, president and CEO of Walgreens until December 2014, when Stefano Pessina became acting CEO... (wikipedia)
There's an opportunity for the pharmacist to play a much greater role in health care, especially with what we have going on in this country with the shortage of primary-care physicians.
The minute you humiliate people, you've lost them for life.
There's an opportunity for the corner drugstore to play a much greater role. Pharmacists have been extremely well respected - they're one of the top two or three most-trusted professionals in opinion polls year after year.
I'll compliment on the spot. I want a clean, neat drugstore. I'll check the restrooms and closets.
When I see something that needs to be corrected, I may talk to a store manager. I don't want to demoralize people when it's beyond their control.