You can't judge an album by a single song; it's like judging a book by only reading a single chapter.
Beware, so long as you live, of judging men by their outward appearance.
Modern Americans suffer from a fear of judging. Passing judgment on the behavior of fellow human beings is considered an act of medieval, undemocratic intolerance.
It is important to feel the anger without judging it, without attempting to find meaning in it. It may take many forms: anger at the health-care system, at life, at your loved one for leaving. Life is unfair. Death is unfair. Anger is a natural reaction to the unfairness of loss.
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.