Jan Chipchase — Businessman

Jan Chipchase is the founder of Studio D Radiodurans, a research, design and strategy consultancy that specializes in understanding consumer behavior in emerging markets. He was previously Executive Creative Director of Global Insights at Frog Design, where he led the firm’s global research practice in both mainstream and emerging markets... (wikipedia)

I find buying a bicycle is a great way to stay in touch with people.
I spend a lot of my time looking into people's bags and handbags - with their permission, of course.
What do you think is the world's most recognisable container of information? It's the human face. We are constantly reading each other and responding.
The distance between who you are and who you might be is closing.
Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying personal identity, paying for goods, and buying tickets.