Marilyn Tavenner — American Public Servant born on May 31, 1951,

Marilyn B. Tavenner is the former Administrator of the Centers for Medicare and Medicaid Services, an agency of the United States Department of Health and Human Services. She became Acting Administrator following the resignation of Dr. Donald M. Berwick in December 2011, after serving as the agency's Principal Deputy Administrator. Prior to her original appointment to the Centers for Medicare and Medicaid Services, she served as Secretary of Health and Human Resources in the Cabinet of Virginia Governor Tim Kaine from 2006 to 2010. From 1981 to 2005, she was employed by Hospital Corporation of America, beginning as a nurse at Richmond, Virginia-based Johnston-Willis Hospital eventually becoming Chief Executive Officer of the hospital in 1993. In 2001, she became President of HCA's Central Atlantic Division, and was later appointed Group President of Outpatient Services before resigning from HCA in 2005. She earned B.S. in nursing and M.H.A. degrees from Virginia Commonwealth University... (wikipedia)

CMS has a track record of successfully overseeing the many contractors our programs depend on to function. Unfortunately, a subset of those contracts for HealthCare.gov have not met expectations.
This initial experience has not lived up to our expectations... and it is not acceptable. While these problems will require a lot of hard work, the bottom-line conclusion is this HealthCare.gov site is fixable.
To the millions of Americans who've attempted to use HealthCare.gov to shop and enroll in health-care coverage, I want to apologize to you that the Web site has not worked as well as it should. We know how desperately you need affordable coverage.