Michael Arad — Israeli Architect born on December 29, 1969,

Michael Arad is an Israeli-American architect who is best known for being the designer of the World Trade Center Memorial. He won the competition to design the memorial in 2004... (wikipedia)

When I started this project, I was a young architect. I was very apprehensive about any changes to the design. Whether I wanted to or not, I learned that you can accept some changes to its form without compromising its intent. But it's a leap of faith that I didn't want to make initially - to put it mildly.
I believe that people are fundamentally are decent. And, yes, you will have people that sometimes will misbehave.
No rendering can really simulate the way the light bounces off the bronze panel. From some angles, it's almost a mirror, and from others it's a matte surface.
How do you design it so that people can form a space of their own, and feel quiet and contemplative?
I built a series of supporters that had my back. I never abused that trust. You can't cry wolf. You have to solve most problems yourself.