Phil Crosby Quotes

Phil Crosby — American Businessman born on June 18, 1926, died on August 18, 2001

Philip Crosby may refer to:.. (wikipedia)

Selecting the right person for the right job is the largest part of coaching.
In a true zero-defects approach, there are no unimportant items.
You have to lead people gently toward what they already know is right.
Making a wrong decision is understandable. Refusing to search continually for learning is not.
Quality has to be caused, not controlled.
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Phil Crosby - In a true zero-defects approach, there are no ...
Phil Crosby - A rule to live by: I won't use anything I can't explain ...
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