I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse. We must maintain a value proposition to our customers as well as differentiate the Starbucks Experience. That is the key.
It's a war of attrition. If you have patience and a modicum of faith in yourself your chances are not too bad.
But I don't want massive layoffs of anyone - public or private. We are planning on shrinking government through attrition and reform, not through random pink slips.
I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse.
The press is still investing itself, it seems to me, in a sort of cynicism. It comes out better for them if they can predict hard times, bogging down, sniping, attrition.
When I was in the Army, the unit I served in, you could never stop. It was a volunteer unit, and there was a fairly high rate of attrition. The people who stayed through are the people who were either great at it or the people who just didn't know how to stop. And I fell into that second category.
We were succeeding. When you looked at specifics, this became a war of attrition. We were winning.
Well, I think we need to have attrition by enforcement. We need to secure our borders. We need to enforce our laws.