Anytime anybody is rude, it makes me double-check my own behavior to make sure I don't do that to other people.
The mind cannot support moral chaos for long. Men are under as strong a compulsion to invent an ethical setting for their behavior as spiders are to weave themselves webs.
If you want to change attitudes, start with a change in behavior.
I guess I'm just quite observant and I pay attention to a lot of things. Human behavior really fascinates me.
That human behavior is more influenced by things outside of us than inside. The 'situation' is the external environment. The inner environment is genes, moral history, religious training.