The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.
Uber is efficiency with elegance on top. That's why I buy an iPhone instead of an average cell phone, why I go to a nice restaurant and pay a little bit more. It's for the experience.
Japan, not only a mega-busy city that thrives on electronics and efficiency, actually has an almost sacred appreciation of nature. One must travel outside of Tokyo to truly experience the 'old Japan' and more importantly feel these aspects of Japanese culture.
Profitability is coming from productivity, efficiency, management, austerity, and the way to manage the business.